Shipping Rates & Times

We offer fast shipping to anywhere in New Zealand. Below you will find answers to the frequently asked questions in regards to our shipping carriers, and estimated delivery times.

Shipping Rates

We offer Free Standard Shipping on orders over $25 and Free Rural Shipping on orders over $50. For orders under the free thresholds, please see the table below.

Spend Standard Rural
Under $25 $3.90 $7.90
Over $25 Free $4.00
Over $50 Free Free

Age Restricted Service Fee

If your Caktus Vape Account has not been age verified, an Age Restricted Service Fee will be applied during the checkout process. Upon delivery, your courier driver will verify your age by requesting a photo ID and a signature.

For orders with Free Shipping

A service fee of $1.90 will be charged during checkout.

For orders without Free Shipping

A service fee of $1.90 will be added to your base shipping fee during checkout.

To waive the service fee, you can complete our Age Verification form to verify your age. This process is free and only needs to be done once. It is an instant process that utilizes the official databases of NZTA and NZ Passport. Click the button below to proceed with Age Verification.

Verify Your Age

Estimated Delivery Times

NZ Post has a target delivery of 1-3 Business Days, it's usually overnight to metro areas Monday to Friday. Some outer city suburbs and regional/rural areas may require additional days for transport.

Please Note all targets listed on our website are in business days. Weekends & public holidays do not count as shipping days allocated to the target delivery period as the network is not operating. All delivery targets on our website are estimates only and we cannot be held responsible for unforeseen delays. Your target delivery period begins once you receive your shipping confirmation email and your order has been dispatched not from the time/date you place your order.

Age Verification

You must be 18 years of age or older to shop with Caktus Vape. We have 2 options for you to verify your age. Please see below:

Verify now by NZ Drivers License or Passport (Recommended)
The process is instant & uses the official NZTA and NZ Passport databases to verify your age. Benefits: You'll have the option to ship your parcels No Signature required & your courier won't require Photo ID on delivery. If you have an account click here to Log In & Verify your Age or click here to Create an Account & Verify your Age

Verify on Delivery by Photo ID
You will be charged a $1.90 Age Restricted Service Fee during checkout. Your courier driver will verify your age on delivery by Photo ID & require a signature. If no one is available to sign for the parcel it will be taken back to your local depot and a card left for you to collect or arrange a re-delivery.

International Shipping

If you are located outside of New Zealand please make your purchase on Caktus Vape Global by clicking here Caktus Vape Global.

At this time we only serve customers located in Oceania.

Dispatch Times

We dispatch orders Monday to Friday. Orders placed and paid for before the dispatch deadline below will be shipped the same day. Orders placed after may still be shipped the same day depending on order volume, but if not they will be shipped on the next available business day.

NZ Post -Orders are dispatched at 3:00pm NZDT

Need assistance?

For more information on shipping or if you need to launch an enquiry about your parcel please visit our help center

Visit Help Center
Review Your Cart
Delivery Instruction

Add delivery note to your order

Become Age Verified

Ship No Service Fee, No Photo ID, No Signature.