Shipping Rates & Times
We offer FREE and fast shipping to anywhere in New Zealand. Below you will find answers to the frequently asked questions in regards to our shipping carriers, and estimated delivery times.
We offer Free Shipping on all New Zealand Orders (Nationwide)
Estimated Delivery Times
NZ Post has a target delivery of 1-4 Business Days, it's usually overnight to metro areas Monday to Friday. Some outer city suburbs and regional/rural areas may require additional days for transport.
Please Note all targets listed on our website are in business days. Weekends & public holidays do not count as shipping days allocated to the target delivery period as the network is not operating. All delivery targets on our website are estimates only and we cannot be held responsible for unforeseen delays. Your target delivery period begins once you receive your shipping confirmation email and your order has been dispatched not from the time/date you place your order.
You must be 18 years of age or older to shop with Caktus Vape. We have 2 options for you to verify your age. Please see below:
Verify now by NZ Drivers License or Passport (Recommended)
If you have a Caktus Vape account you can log in and verify your age by completing our Age Verification form. You only have to do this once and the process is instant & uses the official NZTA and NZ Passport databases to verify your age. Benefits: You'll have the option to ship your parcels No Signature required & the courier won't require Photo ID on delivery by the receiver. If you have an account click here to Log In & Verify your Age or click here to Create an Account & Verify your Age
Verify on Delivery by Photo ID
If you don't have an Age Verified Caktus Vape account an Age-Check On Delivery sticker will be applied to your parcels. The courier will verify the age of the receiver by Photo ID on delivery, and only deliver to a person aged 18 years or older & require a signature. If no one is available to sign for the parcel it will be taken back to your local depot and a card left for you to collect or arrange a re-delivery.
If you are located in Australia please make your purchase on Caktus Vape Australia by clicking here Caktus Vape Australia.
At this time we only serve customers located in New Zealand and Australia.
We dispatch orders Monday to Friday. Orders placed and paid for before the dispatch deadline below will be shipped the same day. Orders placed after may still be shipped the same day depending on order volume, but if not they will be shipped on the next available business day.
NZ Post - Orders are dispatched at 4:00pm NZDT
For more information on shipping or if you need to launch an enquiry about your parcel please visit our help centerVisit Help Center