Age Verification

Become age verified and have your parcels shipped with No Signature or Photo ID required. The process is instant and takes around 30sec for us to verify your age through the official NZTA and Passport databases. If you would like to become Age Verified, please click the button/s below.

Log in & Age Verify or Create Account

Step 2

Navigate to the age verification page.

Step 3

Follow the instructions to verify your age.

Frequently Asked Questions

We have answered the most frequently asked questions about our Age Verification system below.

Benefits of being Age Verified?

If your Caktus account is age verified you will have the option to ship your parcels No Signature Required & your courier won't require Photo ID on delivery.

If you don't have an age verified Caktus account, You will be charged a $1.90 Age Restricted Service Fee during checkout. Your courier driver will verify your age on delivery by Photo ID & require a signature. If no one is able to receive the parcel, it will be taken back to your local depot and a card left to collect the parcel or arrange a re-delivery.

How do I become Age Verified?

Fill out our quick & easy form using your New Zealand drivers license or New Zealand passport. We instantly submit your details to verify your age against the official NZTA and NZ Passports databases. A response comes back in roughly 15-30 seconds confirming your age and you are done. You only need to do this once and we verify your account and age as 18+.

How much does it cost to Age Verify?

Age Verification is free for all customer accounts.

I don't have an NZ Drivers Licesnse or Passport?

If you don't have an NZ Drivers License or Passport, you can contact our support centre, and a member of the team can verify your age using your government-issued ID. For Example, an NZ 18+ card, an Australian Drivers License or a British passport.

If you don't currently have a Caktus Vape account, please create an account first before contacting our team.

Contact Support

Privacy Information

Protecting your personal information is always very important to us. We use one of New Zealand's leading providers of online electronic identity verification (Verifi Identity Services) to verify your age. Your sensitive ID data is secure and not stored by us in anyway. We use your sensitive ID data for the limited time of running the age verification check and then that data is destroyed. For more information please read our Privacy Policy.

Terms & Conditions

Age Verification is optional. You must use your own New Zealand drivers license or Passport to complete the check, using someones else's information to complete the process is Identity Theft and you can be prosecuted under New Zealand law. You need to hold a Caktus Vape account before you can become Age Verified. For more information please read our Terms & Conditions.

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Delivery Instruction

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Become Age Verified

Ship No Service Fee, No Photo ID, No Signature.