Shipping Rates & Times
Shipping Rates
We offer Free Overnight Delivery on all NZ orders $49 & over. For orders under that amount we offer competitive shipping rates with fees starting from $3.99 NZD
NZ Post - Overnight Delivery
$3.99 NZD
NZ Post - Saturday Delivery
$5 NZD
DHL Express - Pacific Islands (Fiji, Cook Islands, Samoa, Tonga, New Caledonia)
$25 NZD
DHL Express - South Asia (Indonesia, Singapore, Hong Kong)
$27 NZD
International
Australia
If you are located in Australia please make your purchase on our Australian regional store by selecting Australia at the bottom of the website or clicking here. We offer the same products including nicotine e liquid in Australia Dollars with Australia Shipping Rates.
Pacific Islands
If you are located in Fiji, Cook Islands, Samoa, Tonga, New Caledonia we offer fixed shipping rates of $25 via DHL Express.
South Asia
If you are located in Indonesia, Singapore, Hong Kong we offer fixed shipping rates of $27 via DHL Express.
Other
At this time we only serve customers in New Zealand, Australia, Fiji, Cook Islands, Samoa, Tonga, New Caledonia, Indonesia, Singapore & Hong Kong.
Shipping Estimate
You can receive a shipping estimate for your order by clicking the Shipping Estimate button in the cart draw as shown in the image below.
Delivery Times
NZ Post - Overnight Delivery
Orders shipped on Overnight Delivery have a target delivery of the next business day (overnight) to metro areas Monday to Friday. Some outer city suburbs and regional/rural areas may require additional days for transport.
NZ Post - Saturday Delivery
Orders shipped on Saturday Delivery have a target delivery of Saturday (before midday). This service is not available for regional/rural areas. Please insure that your address can accept a Saturday delivery by verifying your address on the NZ Post website.
DHL Express - Pacific Islands + South Asia
Orders shipped to the Pacific Islands or South Asia via DHL Express (Fiji, Cook Islands, Samoa, Tonga, New Caledonia, Indonesia, Hong Kong, Singapore) have a target delivery of 3-10 Business Days. For remote locations extra days can be added for transit times.
Most city/town addresses in New Zealand are considered metro including most outer suburbs. Remote areas including regional/rural areas can take additional days for ground transport. All delivery targets are estimates and we cannot be held responsible for delayed transit times due to the courier networks systems.
If your area zone is unknown to you, we recommend you check your area coverage directly with your chosen shipping carrier.
Please be advised that on all shipping targets the allocated timeframe is based on business days ONLY (weekends and public holidays do not count as a shipping day allocated to your target delivery) The Target delivery begins once your order has been dispatched, not from the time you place your order.
Dispatch Times
We dispatch orders Monday to Friday. Orders placed and paid for before the dispatch deadline below will be shipped the same day. Orders placed after may still be shipped the same day depending on order volume, but if not they will be shipped on the next available business day.
NZ Post - Orders are dispatched at 3:00pm
DHL Express - Orders are dispatched at 2:00pm
For more information on shipping or if you need to launch an enquiry about your parcel please visit our help center